Shipping Policy

At Santoss.store, we understand that receiving your order on time is an important part of the shopping experience. This shipping policy provides key data about the shipping process, estimated delivery date and related information. With dedication at every step, we ensure that all your orders are processed quickly and shipped in the safest way.
We place high priority on providing our valued customers with a flawless and efficient shipping experience. Here is our shipping policy for your convenience and understanding:

How long will it take for my order to ship?

Order Cut-Off Time: 5:00 PM (Eastern Standard Time) Monday to Saturday.

Order Processing Time: Most orders take 1-2 business days to process. During sales and busy periods, it may take longer for us to process your order.

We do not process or ship orders on Sundays and holidays.

Shipping Time

We offer standard shipping of 7-20 business days

You will receive a confirmation email once your order has shipped. Please note, processing time does not include weekends or US federal holidays.

We always try to ensure that delivery times are strictly adhered to, but there are situations beyond our control such as bad weather, traffic conditions, or other unexpected factors that may cause delays. In such cases, we encourage you to allow a few extra days for your order to reach you. If there are any issues with the delivery, we will notify you immediately via email.

Shipping Costs

We charge a standard shipping rate of $6.99 for all orders within the United States.

Shipping Methods

All domestic orders are typically shipped via USPS, although we sometimes use alternative carriers depending on availability, destination, and rates.

Shipping locations

We ship throughout the United States. If you are outside of this area, please contact us for assistance.

Tracking an Order

Once your order has shipped, you will receive a confirmation email with a tracking number.

Incorrect Shipping Address

If the shipping address on your order is incorrect, please contact us at [email protected] immediately.

If for any reason a package is returned to us due to incorrect address, not received, etc., the customer will be charged additional shipping charges to have the package sent again. Please ensure that the correct address is entered before checking out of your shopping cart.

Taxes and Customs

For customers located anywhere in the world outside the United States, the price you pay at checkout will not include import duties and sales taxes. Additional charges may apply when you receive your order.

Lost/Stolen Order

If the tracking information reflects a successful delivery but you have not received it, please email [email protected].

Contact us

E-mail: [email protected]

Phone number: +1 609-325-2969

Address business: 1014 Grassmere Avenue, Ocean Township, NJ 07712, USA

Working hours: 8AM – 5PM (from Monday to Saturday, closed on Sunday).